We stand behind the quality of our fruits and want you to be completely satisfied with your order.

Freshness Guarantee: If your order arrives damaged, spoiled, or incorrect, please notify us within 48 hours of delivery. Include photos and a description of the issue so we can quickly make it right.

Refunds & Replacements: Upon review, we may issue a refund, replacement, or store credit. Due to the perishable nature of our products, we do not accept returns, but we are committed to your satisfaction.

Contact Us: To report an issue or request a refund, please email us at info@grasslandfruits.com with your order number and details. We’ll respond within 1 business day.

At Grassland Fruits, we pride ourselves on delivering fresh, nutrient-rich fruits from our farm to your table with care and efficiency. Whether you're ordering locally or from another state, we are committed to ensuring your order arrives in great condition.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays). 

Shipping Time

Our standard delivery window is 7–10 business days from the time your order is shipped. Please note that delivery times may vary based on location, weather conditions, and carrier delays.

Shipping Areas

We currently offer local shipping and are expanding to deliver across multiple U.S. states. At this time, we do not ship internationally. For bulk orders or special shipping requests, please contact us directly.

Shipping Carriers

We use trusted national carriers to ensure reliable delivery. You may also find select Grassland Fruits products available on Amazon, where Prime delivery options may apply.

Warm Weather Packaging

To maintain freshness, especially during warmer months, orders are packed with insulation and may include cold packs when necessary. We recommend someone be available to receive the package promptly upon delivery.

Delivery Issues

If your order arrives damaged, delayed, or spoiled, please contact us within 48 hours of delivery at info@grasslandfruits.com Include your order number and clear photos of the issue. We are happy to resolve any concerns with a replacement, store credit, or partial refund, depending on the situation.

Order Modifications & Cancellations

Orders may be modified or canceled within  12 hours of placement. After that window, we cannot guarantee changes due to our commitment to timely processing and freshness.